Achieving more through IT

Helping organisations make the most of their IT infrastructure and services

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90 EMPLOYEES

The right size to deliver great service with agility

60% technical employees

A trusted advisor driving technically and commercially beneficial changes

650+ clients

All shapes and sizes across numerous verticals

MULTIPLE NOC LOCATIONS

Our resilient NOCs are geographically dispersed

UK IT managed service provider

Koris365 help organisations make the most of their IT infrastructure and services to achieve their ambitions; increasing company agility; competitive advantage; helping improve a business’ digital propositions; increasing employee efficiency; staying compliant or reducing costs.

Learn more about Koris365

ISO9001 Quality Management

We are continually looking to improve and streamline operations to ensure we deliver good quality services, delivering:

  • happier customers
  • more resilient and sustainable business
  • strong corporate governance
  • a business that works effectively with stakeholders and supply chain

ISO27001 Information Security Management

We take the protection of our corporate information and our customer data seriously – managing threats and implementing systems to ensure its protection.

  • Increase customer confidence
  • Stakeholder confidence
  • Improved reputation

ISO14001 Environmental Management

Demonstrates our commitment to sustainability and protecting our planet, we are conscious of our business’s impact on the planet and are continually looking at:

  • Reducing waste
  • Reducing costs
  • Reducing risks

Cyber Essentials

Cyber Essentials is an effective, Government backed scheme that helps protecting organisations against a whole range of the most common cyber attacks.

Cyber Essentials accreditation allows us to address and prevent cyber attacks in the most professional manner.

Support services

Over half our staff are technical, providing expertise when we discuss your objectives; implement solutions (working with an exceptional team of project managers) provide user training and most importantly support our customers 24/7/365.

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Success stories

Our work with organisations across private and public sectors have helped achieve greater efficiency, improved productivity, flexibility, cost savings and increased security and compliance.

Visit our customer success stories to see some of the great work we do with our clients.

View case studies

“I highly recommend that you invite Koris365 to tender for your business. Their attentiveness and scale ensures they are big enough to support you 24/7 – which is a weight off any F.D.’s mind.”

— ANDREW HUNTER, GROUP FINANCE DIRECTOR, THE AIRDRI GROUP

“I think the main thing that Citrefine has learned is the importance of having a good, secure network and that having a great I.T. partner is actually very important – even though it’s ideally not obvious day to day to most people working in the business”

JACQUELINE WATSON, MANAGING DIRECTOR AT CITREFINE

“Ever since I have been working with Koris365, I have found them to be diligent honest and open about the solution they provide and will not try and sell me something they cannot support or take on. In recent meetings at a corporate event, it was great to meet the other members of the various teams, the individual knowledge and experience is outstanding.”

CHRIS NORTH, IT DIRECTOR (HEAD OF IT UK) AT DEKRA UK

IT solutions for your business

We work with customers to find the right solutions for their business ambitions

We have enviable technical know-how and project management skills, all of which are the foundation of our business as a Managed Service Provider. But as it isn’t all about us, the first part of our interaction with a new customer is getting to know them, understanding what they want to achieve, what their business objectives are and what their historic experiences and investments have been. We listen and more importantly we hear.

How we work with our customers depends on the extent of their need, the expertise of the in-house team and how well we already know them.

Listen Hear Discuss Consult Design Plan

Exploratory; scoping sessions to understand what you want to achieve.

We will engage with all the relevant stakeholders and have exploratory sessions to put those ambitions into context.

During a Strategy Review we will look at current technology and services, review requirements, identify any gaps. Identify commercial arrangements that better suit the customer and begin workshopping different technical approaches

Continuing our discussions we will consider: risks, timescales; costs; refresh; software refresh; roadmaps; existing infrastructure, historic investments and provide an overview of initial recommendations.

We design the solution, high level design for or low level design depending on requirements.

A site audit may be needed, we will look at project business justification, proposed services, detailed implementation plan, scope, acceptance criteria, and control parameters.

Listen Hear Discuss Consult Design Plan

Exploratory; scoping sessions to understand what you want to achieve.

We will engage with all the relevant stakeholders and have exploratory sessions to put those ambitions into context.

During a Strategy Review we will look at current technology and services, review requirements, identify any gaps. Identify commercial arrangements that better suit the customer and begin workshopping different technical approaches

Continuing our discussions we will consider: risks, timescales; costs; refresh; software refresh; roadmaps; existing infrastructure, historic investments and provide an overview of initial recommendations.

When designing solutions we create a high or low level design as appropriate for the scale and requirements of the solution.

A site audit may be needed, we will look at project business justification, proposed services, detailed implementation plan, scope, acceptance criteria, and control parameters.

Strategic Partners

We choose partners with technology that aligns to our customers’ ambitions. When we combine those technologies with our exceptional people and their expertise, it makes an unbeatable combination.

View our strategic partners

What you can expect from us

  • A team of great people – focused on customer experience, with the best technical knowhow, interested in understanding our customers so we can help them achieve their ambitions and outcomes.
  • A business with enough process’ in place, so nothing falls through the gaps, but the agility to flex to customers’ needs.
  • A team who will own a problem in your hour of need and will go the extra mile.
  • A range of services that complement your teams’ skills.

How we work

Project Management

With a choice in approach of full Project Management or Project Coordination, our talented team can tailor their services to your needs and to complement your in-house skills. All projects are managed based on Prince 2 methodology.

Implement

Install and implement solutions, via our specialist technical teams.

Deliver

UAT, acceptance criteria, testing, project sign off.

Support

Our support teams comprise 1st line, 2nd line and 3rd line based across the UK and from our four service desks in Leeds and Hemel Hempstead.

  1. Spares handling
  2. Helpdesk
  3. Dedicated help desk


Review

Monthly, quarterly or annually, during our reviews we look at service levels and deliverables, effectiveness of technology and its alignment to customer requirements.



Contact us

We would love to hear from you. To get in touch with our team of technical experts, please use fill out the form or contact us by phone or email

Phone

0345 230 0365

Email

hello@koris365.com

Phone

0345 230 0365

Email

hello@koris365.com

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