Unified Communications & Collaboration 

Making businesses better connected

Your road to improved Collaboration

The lines between Collaboration and Unified Communications are pretty blurred these days but ultimately along with contact centre technologies they all exist to help businesses connect people. Whether it is staff with each other or with customers and suppliers it is about allowing people to get in contact with each other and work together across a multitude of mediums.

Unified communications and collaboration can improve:

Business continuity

Speed of response

Working from anywhere

Accessibility and responsiveness to customers

Efficiency of your workforce

Collaborative working both internally and externally

Technical expertise

We were experts in Collaboration and Unified Communications field long before the term convergence was used and IP Telephony took over from digital systems, and we continue to stay ahead in a space where technology and work practices are constantly evolving together. Our experience coupled with our wealth of technical expertise in this area means we are well positioned to help customers wherever they are on their road to improved collaboration.

Better together

We work with a number of partners in this area and have considerable experience in integrating a mix of technologies for those wishing to increase productivity.

Our strength of technical knowledge held across a multitude of vendor technologies puts us in a great position to integrate multi-vendor solutions, so no one need compromise on the functionality or experience they give their workforce or on providing their customers with the most engaging experience.

Find the right solution for your business

Whether you are looking for, a cloud native UC and collaboration solution; softphones or handsets; a complete contact centre implementation; or you need to find better ways to improve customer experience; or rollout collaboration technology to assist remote working for a geographically dispersed work force, our experience and expertise will ensure we find the right solution for your business needs.

Our experts will take time to understand what you wish to achieve and will build a solution suited to you.

Giving staff the technology to collaborate will not only make colleagues more productive, it will also enable them to deliver better customer experience and will help you retain staff as you make their work easier to carry out.

Collaboration

Boost business productivity whether your work force are in the office; remote working or a mix of the two by making communicating and collaborating quick and easy

Unified Communications

Combining multiple communication devices to create effortless communications using instant messaging, video and web based conferencing

Contact Centre

Address and solve customer needs with a wide range of inbound and outbound customer communications; allowing your customers to communicate in a way that suits them

All things Unified Communications & Collaboration

Our team of Unified Communications & Collaboration experts have much to share. Therefore, be sure to check back regularly.

Cisco’s Webex Contact Centre solutions, in partnership with Koris365, pave the way for the future of customer experience centres.
In the ever-evolving landscape of customer service, the integration of Artificial Intelligence (AI) has emerged as a transformative force. At Koris365, our collaboration with Cisco positions us at the forefront of this evolution, enabling businesses to navigate the future with the seamless integration of AI in their contact and customer experience centres.
Secure access service edge (SASE) and SD-WAN are two networking technologies designed to connect geographically disparate endpoints to a source of data and application resources. In August 2019, Gartner analysts Neil MacDonald, Lawrence Orans and Joe Skorupa, released a new research report titled ‘The Future of Network Security is in the Cloud’. The report released a new offering, labelled as Secure Access Service Edge (SASE, pronounced “Sassy”), which single-handedly changed what the future landscape for IT and networking professionals looks like.

IT solutions for your business