8×8

One platform – One experience

Find out more about our strategic partners

Better together

Evaluation process

8×8’s cloud communication platform is a great addition to the Koris365 portfolio, providing a complementary alternative that is comprehensive and cost effective.

8×8 allows business users to communicate using one app on any device, wherever they may be. With 8×8’s integration of voice, video, chat, contact centre, analytics and API solutions into a secure, compliant and reliable platform, we are able to connect people and increase productivity.

The cloud communication platform that can be used in every aspect of work:

Conferencing

Collaborate with confidence using a secure, global video conferencing solution.

All-in-One Communications

Work from anywhere, using any device, with a secure and reliable video, chat, and business phone solution.

Small Business Phone

Get a dedicated business number with unlimited nationwide calling plus video conferencing and chat for £10 per user per month.

Contact Centre

Support Work from Anywhere Agents and deliver exceptional customer experiences.

Trusted by more than 1 million business users worldwide

Our partnership with 8×8 runs throughout our business with fully trained personnel across presales, professional services, and support teams. Whatever you need, we have a team of experts who can talk to you and show you 8×8 in action anytime.


8×8 offers:

.1

Greater flexibility

Giving each user the exact features they need for their role

.2

Simplified administration

Single administration tool

.3

Actionable insights

From analysis of call activity, reporting, AI driven speech analytics and virtual agents to improve customer experience, employee productivity and revenue growth

.4

Lower total cost of ownership

With the ability to combine call directory, video conferencing, chat and contact centre in a single license

.5

Increase productivity

Greater collaboration between contact centre and other areas of the business

Koris365 Managed Service with 8×8 vs 8×8 direct

  • Certified engineers on the service desk and in-house architects
  • Years of experience in deploying and supporting Teams telephony solutions through direct routing and/or 3rd party integrations
  • Option for 8×8 vendor support embedded within your Koris365 support
  • Koris365 also offer the option to have direct support and billing with 8×8
  • Broad range of additional services to help you rationalise your supply chain
  • Personalised account management
  • Strategic partnership with MSP
  • Direct escalation path to technical and commercial Senior Management Team
  • Agile MSP support for ongoing Moves, Adds & Changes (MACs)
  • Multi-platform Billing as a Service enabling one bill covering all your consumption based services
  • Tailored Service and Reporting