Blogs
Take a look at our recent blogs by our experts
For you to view at your leisure
Our technical and business experts regularly share informative articles, vlogs and blogs on topical subjects for you to view at your leisure. If you have any questions or would like any further information on any of these topics please email knowmore@koris365.com
27th June 2024 - the date for our next Meet the Experts event, this time we will be hosting customers at Oulton Park Circuit in Cheshire.
Attendees can expect high octane fun coupled with bespoke technology conversations with our highly skilled experts.
You’ll ‘meet the experts’ in 15 minute, ‘speed dating’ style slots during the morning, followed by lunch and an exhilarating afternoon behind the wheel.
Our first 'Meet the Experts' event of 2024 was a roaring success. Thanks to all our customers that attended and for your fabulous feedback.
“A fantastically run event – lots of pointers picked up and great fun in the afternoon.”
Queen Mary had a legacy Firewall core of Cisco ASA’s. Other departments had legacy firewalling based on IP Linux and IP tables. The installed technology had worked well for numerous years, but on reaching end of life had become difficult to manage and left the team with constraints around performance and segmentation. A separate Intrusion Prevention System (IPS) was also in place in the form of Forcepoint.
Cisco’s Webex Contact
Centre solutions, in partnership with
Koris365, pave the way for the future of customer experience centres.
In the ever-evolving landscape of customer service, the integration of Artificial Intelligence (AI) has
emerged as a transformative force. At Koris365, our collaboration with Cisco positions us at the forefront
of this evolution, enabling businesses to navigate the future with the seamless integration of AI in their
contact and customer experience centres.
Copilot for Microsoft 365 is a productivity tool powered by AI. It allows end-users to access generative AI features in their daily tasks, from staying on top of their emails and Teams meetings, to creating better documents and enhancing their Excel and PowerPoint skills. This can benefit organisations in various ways, such as boosting productivity, improving staff satisfaction through better user experience, or even assisting them to attain a better work life balance.