Yorkshire Air Ambulance charity (YAA) is celebrating 20 years of partnership with IT services provider Koris365, recognising two decades of vital behind-the-scenes support that has helped keep the charity’s life-saving operations running smoothly.
The partnership began in January 2006 and has been renewed every three years through a formal Gift in Kind agreement, providing Yorkshire Air Ambulance with ongoing IT support, infrastructure and specialist expertise. Koris365 currently provides around £34,000 of IT support each year, helping to ensure the charity’s systems remain reliable and secure.
During that time, the Koris365 team has resolved more than 20,000 IT support tickets and carried out around 80 service reviews, helping to ensure the Charity’s systems are always working, so the team can carry out their life saving work without worrying about IT.
From keeping systems secure and consistently working to supporting strategic projects, Koris365’s work helps ensure Yorkshire Air Ambulance’s teams can focus on what matters most, responding rapidly to patients across Yorkshire when seconds count.
To mark the milestone, members of the Koris365 team were recently welcomed to Yorkshire Air Ambulance’s Nostell Air Base by Andrew Hastings, the charity’s IT Manager, alongside Corporate Manager Helen Berriman. During the visit, the Koris365 team met the crew, saw the helicopter up close and learned more about the charity’s life-saving operations.
Clive Atkins, Managing Director at Koris365, said, “We feel privileged and proud to support such a hugely important Charity. YAA’s services can mean the difference between life and death to people across Yorkshire, and as a local organisation we are delighted to be part of the team, supporting them through trusted technology and expert guidance. We look forward to helping YAA for many more years to come.”
Alongside their long-standing IT partnership, Koris365 has continued to deepen its relationship with the charity by supporting key fundraising events, including Yorkshire Air Ambulance’s Official Golf Day and attending its St Leger Race Day, as well as organising numerous cake sales and staff-led fundraising activities.
Andrew Hastings, IT Manager at Yorkshire Air Ambulance, said, “Our IT systems are absolutely critical to how we operate, from day-to-day communications through to the secure handling of information and data. Having Koris365 as a trusted partner for the past 20 years has given us confidence that our technology is robust, resilient and able to support the demands of an emergency service. Their expertise allows our teams to concentrate on delivering the best possible care to patients across Yorkshire.”
In 2025, Yorkshire Air Ambulance charity treated more than 1,300 patients across Yorkshire, with life-threatening cardiac emergencies accounting for 64% of all medical cases attended. As an independent charity, Yorkshire Air Ambulance relies entirely on the generosity of supporters, partners and fundraisers across the region to keep its life-saving service operational.
Helen Berriman, Corporate Manager at Yorkshire Air Ambulance, added, “Long-term partnerships such as this play a crucial role in sustaining our life-saving service. Koris365’s support over the past 20 years, combined with their continued involvement through fundraising and events, has made a meaningful difference to our charity. We are extremely grateful for their commitment and look forward to working together for many years to come.”
For more information about Yorkshire Air Ambulance and how you can support its lifesaving work, visit www.yaa.org.uk.
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About Koris365
Koris365 helps businesses achieve their ambitions through IT. Their experts in cyber security, operational security, cloud services, collaboration and unified communications, infrastructure and virtualisation provide advice, implementation and ongoing support across every aspect of IT.
Notes to Editors
- Yorkshire Air Ambulance (YAA) was established in 2000 and has been providing lifesaving care to people across Yorkshire for over 25 years.
- YAA operates a fleet of three state-of-the-art Airbus H145 helicopters, YAAA, G-YAIR, and G-YORX, forming part of a rotational system that will ensure the charity remains operationally resilient.
- The service is operational 7 days a week, 365 days a year, ensuring rapid response to emergencies across the region.
- Patients are transferred to the nearest major trauma centre at speeds of up to 160 mph.
- Yorkshire Air Ambulance paramedics and doctors are seconded from Yorkshire Ambulance Service NHS Trust, ensuring expert care on every mission.
- As an independent charity, Yorkshire Air Ambulance relies on volunteers and their fundraising efforts to continue its lifesaving work.
- 90% of Yorkshire’s population lives within a 20-minute flying time from one of YAA’s two airbases, located at Nostell Air Support Unit (ASU) in Wakefield and Topcliffe ASU in Thirsk.