Blogs
Take a look at some important thoughts from our experts
For you to view at your leisure
Our technical and business experts regularly share informative articles, vlogs and blogs on topical subjects for you to view at your leisure. If you have any questions or would like any further information on any of these topics please email knowmore@koris365.com.
Regulatory compliance is becoming increasingly complex, whilst at the same time, more important than ever for businesses to avoid legal issues, reputational damage and financial penalties. Typically, time frames for compliance are short and testing vigorous, leaving many businesses scrambling to ensure compliance.
Reliable, secure and good performance, all key attributes of a Local Area Network (LAN), which is after all the backbone of any organisation's communication and employee productivity.
COVID necessitated a change to budget priorities for many businesses, with home working set up becoming pivotal to ensure employees remained operational. These changes in priorities saw a number of businesses push the upgrade of their LAN infrastructure lower down the list. While pre COVID LAN infrastructure was usually replaced / upgraded every 5 years, many businesses have kicked the can down the road longer than usual and are now feeling the effects, with slower less reliable performances causing a reduction in employee productivity.
If your LAN is feeling tired and not performing as it once did look no further, here is a step by step approach to successfully undertaking a LAN refresh.
With Microsoft Copilot for Security released, the use-cases, possible pitfalls and associated costs are up for debate In our next lunchtime LIVE.
Cisco’s Webex Contact
Centre solutions, in partnership with
Koris365, pave the way for the future of customer experience centres.
In the ever-evolving landscape of customer service, the integration of Artificial Intelligence (AI) has
emerged as a transformative force. At Koris365, our collaboration with Cisco positions us at the forefront
of this evolution, enabling businesses to navigate the future with the seamless integration of AI in their
contact and customer experience centres.
Copilot for Microsoft 365 is a productivity tool powered by AI. It allows end-users to access generative AI features in their daily tasks, from staying on top of their emails and Teams meetings, to creating better documents and enhancing their Excel and PowerPoint skills. This can benefit organisations in various ways, such as boosting productivity, improving staff satisfaction through better user experience, or even assisting them to attain a better work life balance.
- What can you expect from a cyber insurance policy?
- What could invalidate your insurance policy – if an incident occurs and you need to claim?
- When it comes to Incident Response what are the pros and cons of using an insurers IR team versus having a dedicated IR contract?
Secure access service edge (SASE) and SD-WAN are two networking technologies designed to connect geographically disparate endpoints to a source of data and application resources.
In August 2019, Gartner analysts Neil MacDonald, Lawrence Orans and Joe Skorupa, released a new research report titled ‘The Future of Network Security is in the Cloud’. The report released a new offering, labelled as Secure Access Service Edge (SASE, pronounced “Sassy”), which single-handedly changed what the future landscape for IT and networking professionals looks like.
Did you know that there are over 20 billion devices connected to the internet? With the rise of internet-connected devices and technologies, the importance of protecting them has never been higher.
If you're in charge of running a business or organisation then you understand how vital it is to protect your company's information technology. Managed Detection and Response (MDR) services help make protecting your company's information a breeze. Read on to learn more.
Microsoft 365, previously called Office 365, is now a few years old and most businesses have been using the service for several years. Initial adoption of Microsoft 365 often centred around email and moving away from an on-premises Exchange server to Exchange Online. IT departments were very happy to give the headache of maintaining Exchange to Microsoft, in exchange for a monthly license fee.
Unfortunately, the days of a username and password being a secure way to protect your systems are well and truly behind us. Cyber criminals are resourceful people and have all sort of ways of stealing your password, one of the most common being to convince you to give it away.
Reliable, secure and good performance, all key attributes of a Local Area Network (LAN), which is after all the backbone of any organisation's communication and employee productivity.
The PSTN Switch off is looming and while 2 years sounds like plenty of time, leaving your transition too late could cause disaster.
A supply chain audit can ensure your company's security. Read here to find out the importance of supply chain management with cyber security.
Too many IT suppliers can complicate processes. Discover the benefits of undergoing supplier consolidation with your tech partnerships here.
Business operations in a world involving IT includes inherent risks that need to be understood. What is a risk analysis in IT? Get the explanation here.
In a fast-changing business landscape, customer expectations are higher than ever before. Customers not only seek quick and efficient issue resolution but also demand personalised interactions and memorable experiences. To meet these evolving demands, contact centres are undergoing a significant digital transformation, evolving from their traditional role into dynamic hubs known as "Customer Experience Centres."
Whether you're a small business owner, or part of a large organisation, the consequences of a cyber attack can be far-reaching, encompassing financial losses, reputational damage, and the potential compromise of sensitive information.
Being prepared is essential but more often than not the worst happens when you are not ready, so here are the steps you should take if it happens to you and remember to act quickly.
Protecting your infrastructure and data from cyber attacks and disasters (human and natural) is crucial, especially when your business is in possession of customers’ personal information as well as its own business-critical information. That’s why planning and implementing a business backup system should be part of your business continuity strategy.
Session Initiation Protocol (SIP) can help businesses in various ways by enabling efficient and cost-effective communication and collaboration. SIP is a signaling protocol used for initiating, maintaining, modifying, and terminating real-time communication sessions, such as voice and video calls, over IP networks. Here are some ways SIP can benefit businesses.
Microsoft introducing a backup solution to the Microsoft 365 platform is an interesting development. We’ve recommended backing up Microsoft 365 data for a long time, but it’s not always been clear where Microsoft stand on it, in their announcements and demo Microsoft use client-side ransomware attacks as a use case.
The shift to remote work was felt on a massive global scale when COVID-19 broke out. The workforce as we previously knew it would be gone in a matter of weeks. In its place was a "new normal" of video calls, digitally signed documents, and lunch breaks from the comfort of home kitchens.
Such drastic changes forced businesses into immediate preparation mode.
Did you know that there are over 20 billion devices connected to the internet? With the rise of internet-connected devices and technologies, the importance of protecting them has never been higher.
If you're in charge of running a business or organization then you understand how vital it is to protect your company's information technology. Managed Detection and Response (MDR) services help make protecting your company's information a breeze. Read on to learn more.
About 39% of businesses in the United Kingdom experience cyber attacks. These attacks are more than just minor annoyances in many cases, as they cost businesses’ time, money, and resources that are taxing.
There is a set of standards and protocols you can put in place that can help your business cyber security profile. These credentials, called Cyber Essentials and Cyber Essentials Plus, can take your company to new heights while protecting your interests.
With 64% of companies experiencing at least one form of cyber attack, no business is safe from cyber threats. However, even if you have cyber security protocols, such as the right technology and software, your staff could still be a weak link in your organisation.
Read on to learn everything you need to know about cyber security awareness training for employees and its importance.
Cyber attacks in the UK are increasing. Many companies think they're safe since they haven't been hacked yet. The reality is that if you don't keep your company secure, it's only a matter of time before hackers target you.
So what are some of the most overlooked aspects of cyber security? This article lists ten of them.
Internet-born attacks are becoming a serious issue. Did you know that reported cyber theft increased by 68% from 2020 to 2021?
Today, in a post-pandemic world, companies are at even greater risk because of an increased digital workload. The rise of work from home means companies are more reliant on internet-based information systems than ever. Preparation for cyber threats is a must.
Since 1989, ransomware has been targeting businesses and individuals. However, as time passes and technology advances, ransomware has become smarter.
According to Cyber Security Ventures, ransomware attacks have occurred every 11 seconds in 2022. Year over year, ransomware attacks have increased by 13 percent, a jump greater than the past 5 years combined and that number will only rise with time.
Did you know that 42% of companies are affected by log fatigue?
Do you feel like you’re constantly bombarded with alerts and logs? Are you suspicious that some of them might be bogus, created specifically to wear you down?
If so, you’re not alone. Many IT professionals feel overwhelmed by the sheer number of daily logs they have to deal with. But is log fatigue really a thing? And if it is, what can be done about it?
According to a recent study, 85% of managers believe teams with remote members will become the new norm. For an employee, this could be great news. For managers, this is an opportunity to improve productivity and efficiency.
But, as an IT specialist, this may cause you to panic. Just think about all those endpoints connected remotely to the network. Honestly, it's a cyber security nightmare.
In 2021 39% of UK businesses identified a cyber attack.
With digitisation growing among businesses, cybersecurity has never been more important. As the risk of cyber attacks grows, the need for protection increases in kind. There are various ways a business can increase its cybersecurity, with one of the most useful being SIEM.
So what is SIEM, and what do you need from it?
With over 90% of HR leaders worried about employee turnover, staff retention is at the forefront of everybody's mind. HR departments are now turning to business technology to recruit new employees and keep the ones they already have. But what benefits can you get from it, and how can you apply it to your business?
The modern workplace is dynamic, fast-paced, and requires cohesive teams. Everyone needs to access data faster and more efficiently than ever.
More companies are investing in collaboration technologies to improve their processes. Collaboration tools are now seen as a necessity. And without them, companies struggle to compete with their peers.
With the adoption of collaboration software, businesses can maximise their resources.
Poor collaboration at work can cause many negative side effects like a lack of productivity, difficulty communicating, and the inability to move forward as a business and as a team. Over time, this will cause your business to fail.
Then you have come to the right place! With these tips to improve collaboration, you'll notice a huge improvement in team communication and collaboration.
Did you know that in the last few years, Zoom has grown to have over 300 million daily active users?
Spurred on by the pandemic in early 2020, businesses and professionals flocked in mass to video conferencing apps. This showcased the power of the internet and how cloud-based applications could enable communication with clients and fellow team members.
Almost half of all companies in the UK use or are planning to use a hybrid work model. After the COVID-19 pandemic, when remote work became far more popular and companies saw the benefits of utilising it, hybrid is the new normal — and it's here to stay.
But some companies have hesitation about the level of productivity hybrid facilitates or how their employees will settle into this 'new normal'. Never fear — a hybrid workplace can be an even more collaborative environment than an in-office one, if you know how to make use of the structure.
Here are the tips you should bear in mind for your hybrid work model.
Are you hoping to foster a smoother-running workforce?
Workplace collaboration is one of the main keys to an efficient office. Once you have the right strategies in place, you'll encourage more productivity and be able to prevent situations that would negatively impact working together. So, how do you make sure yours promotes business efficiency? In this article, we'll get into our top 5 tips for encouraging working together.
Data hasn't just gotten denser, it's gotten faster. Speedier data provides a wealth of benefits for computation speed and retrieval time. One such solution for server farms has been all-flash arrays.
In this all-flash storage guide, we'll discuss why all-flash storage is the future of our servers.
The amount of data we use every day is astounding.
Whether we’re using data for personal or business purposes, people created over 2.5 quintillion bytes of data every day in 2021 alone.
Finding the right solution for your business is so important, it must be appropriate to your data need.
Many companies have begun using cloud services in recent years. The technology provides various benefits and solutions that are ideal for businesses in a range of industries.
Despite this, the use of a public cloud isn't ideal for every business, with some being better off without it. It's important to understand what the drawbacks of Public Cloud are so that you can determine if it's not right for your business.
There is a time and place for everything, including traditional storage solutions in today's digital age. However, not everyone might think this way.
It can be easy to forget about the tried-and-true options when there are so many new, flashy technologies on the market, but sometimes a traditional storage solution is the only answer.
There is a time and place for everything, including traditional storage solutions in today's digital age. However, not everyone might think this way.
It can be easy to forget about the tried-and-true options when there are so many new, flashy technologies on the market, but sometimes a traditional storage solution is the only answer.
This week Cisco announced that in the first half of next year, you will be able to run Microsoft Teams natively as the default experience on certified Cisco Webex video endpoints, this marks a huge intermobility step between the two collaboration giants.
Let's face it, the desk phone has adorned our offices, workplaces, and homes for over a hundred years, and probably the biggest change since its introduction was the change from the rotary dialler to the keypad. Even the migration from TDM to VoIP and unified communications didn’t really change the basic concept of a handset and keypad.
You may think that Microsoft actively backup the data stored on their cloud platform for you to restore by default, or that they provide this service at an additional cost. The reality is something different.
These days that block of plastic sitting on your desk feels like the poor cousin of more modern solutions like the smart phone or the app.
Let's face it, the desk phone has adorned our offices, workplaces, and homes for over a hundred years, and probably the biggest change since its introduction was the change from the rotary dialler to the keypad. Even the migration from TDM to VoIP and unified communications didn’t really change the basic concept of a handset and keypad.
For any organisations out there still running Cisco Unified Communications Manager version 11.5, it is important to note the last day to purchase any new licensing and renew support for Cisco UCM v11.5 is almost upon us - 31st May 2022.
Here we look at the Mitel MiVoice Business platform and how it compares with contemporary cloud solutions and discuss the differences. In our opinion, those differences aren’t that great, and we can help you to evaluate how you might protect your investment for the foreseeable future.
One of the main concerns with the impact of a ransomware attack or network intrusion is that the attacker often attempts to make backups inaccessible by encrypting or deleting the data, making it impossible to use them as an avenue to recovery.
Now it’s possible that we can address this in a conventional manner by sending a copy out to magnetic tape, but this is often fraught with the logistical issues of tape capacity*, data transfer speeds*, and access to the tape device (often locked in a comms room or based in a data centre). Most modern backup system send secondary copies to an offsite location over the WAN, but that means these copies are available to a threat actor performing this kind of attack.